Case Studies

Success stories of professionals like you.

At Speak Fluent, we understand how important it is to be able to speak clearly and confidently in a professional setting. You may be curious to know more: How many sessions do I need to see the results I want? What will I do in these sessions, and how can the speech-language pathologist help me?

Check out some of our client stories below — our 1-on-1 training sessions are tailored to ensure client success by providing action plans for their specific speech difficulties.

Please note that client names have been altered for confidentiality purposes.


Case Study #1


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Timothy — Project Manager 

Timothy is a bilingual speaker of Cantonese and English. As a project manager, communication plays a very important part in his role: he gives presentations and speaks to other people about ongoing projects on a regular basis. Timothy wanted to speak more clearly in these professional situations.

Specific Goals:

Timothy faced a common problem that is also shared by many native English speakers: the tendency to uptalk, which happens when an individual uses a rising intonation at the end of a declarative sentence like "I finished my project today". As a result, the information he presents often appeared to be unimportant, as it sounded more like a question (rather than a statement).

Intonation là gì? - Ứng dụng để giao tiếp tiếng Anh tự nhiên

(Examples of different intonation patterns)

To address these problems, Timothy worked on these areas of speech:

  • Improved his articulation
  • Used falling intonation (when your pitch of voice lowers or drops down), instead of making sentences sound like questions

Check out the audio clip of Timothy reading an example passage, BEFORE training:


Training Results:

After 2 sessions, he successfully achieved ~100% accuracy in the use of falling intonation at the end of the sentence.

Listen to Timothy's improvements here, AFTER training:


Case Study #2


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Linda — International Student Recruiter with Portuguese Accent

Being a recruiter herself, Linda has to actively reach out to a variety of potential candidates and stakeholders. Specifically, she wanted to learn North American English sounds, so she can communicate better with representatives from North American colleges, students, and her colleagues.

Specific Goals:

Portuguese contains various speech sounds (vowels and consonants) that are different from English. For a Portuguese speaker like Linda, our speech-language pathologist helped identify the particular difficulties that prevented her from pronouncing certain words clearly and correctly, including:

English vowels

Produced a vowel sound that is different from what she intended, resulting in the mispronunciation of words like "bad" and "fit".

The Vowel Guide: How to Master the Sounds of American English Vowels

(Tongue positions of vowels in words like "hid" vs. "heed")

  • Bad → bed
  • Fit → feet
  • Caught → coat
  • Could → cooed
  • Hug → hog

Different consonant sounds

Tendency to pronounce the /p/ sound as /b/ in the word-initial position, and in replacing the /ng/ sound with the /n/ sound at the end.

  • Peak → beak
  • Doing → doin’

Training Results:

After 12 sessions, Linda was able to achieve:

English vowels - >90% accuracy with 4/5 North American English vowels in structured conversations

Consonant sounds - >90% accuracy when reading sentences 

By identifying and applying the key differences in the pronunciation of Portuguese vs. English speech sounds, the training sessions have helped Linda communicate her thoughts more clearly and confidently in her everyday roles, such as making recruiting calls and presentations.


Case Study #3


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Jane — Executive Coach with French Accent

As a person who helps provide career and personal life advice for different individuals everyday, Jane's primary goal was to adopt a more Canadian accent to speak with Canadian clients, and to show her Canadian roots (but she was unsure about how to exactly proceed with this goal).

Specific Goals:

Since Jane has a French accent, our speech-language pathologist worked with her to identify the specific speech sounds and patterns in French that affected how she would sound like when pronouncing certain English words.

  • French /r/ sound
    • “Reason” → “Weason”
  • French way of stressing words 
    • “Reiterate” → “Retrate”

Tongue position diagrams for the English /r/ vs. French /r/ sound:

                                          

                                              (left) English /r/: tongue is curled up near the center of mouth

                                             (right) French /r/: tongue is close to the top back area of the mouth

Training Results:

After 6 sessions, Jane successfully shifted from her French accent to a more Canadian accent. She...

  • Changed the production of the /r/ sound in all word positions 
  • Used the North American English stress and intonation patterns in multisyllabic words 
    • “Retrate” → “Reiterate”
    • “POL-luted”→ “Pol-LU-ted”
    • “EXECU-tive” → “Ex-E-cutive”

Now, Jane feels (and sounds!) more natural in her daily conversations with her clients. She does not need to worry about her French accent impacting her pronunciation when speaking in English.


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